Description:
GENERAL SUMMARY
Responsible for retention, in-group growth, and/or the sales of new products and services into existing accounts. Individual would work directly with the employer and/or through brokers and consultants. Accountable for achieving company defined sales objectives.
ESSENTIAL RESPONSIBILITIES
- Actively engages clients and consultants in meetings and events which lead to increased membership and the sale of additional benefits into the account (up-selling).
- Develops relationships with senior management at the client, emphasizing health care benefits decision makers.
- Develops and implements annual Account Management plan within specified format guidelines. Plan should provide sufficient detail to direct daily activity and measure success rates. Maximizes field time.
- Responds to all client requests for information, and directs client inquiries to appropriate departments. Manages overall client relationships and coordinates client relationships with other Coventry departments.
- Manages day-to-day questions of clients including, but not limited to, the timely resolution of claim issues, provider nominations, review of disruption reports. Assesses, investigates and resolves difficult issues to achieve customer satisfaction.
- Exploits opportunities to secure business for other Coventry plans. Assists in compiling competitive information.
- Responsible for new group installation and open enrollment as assigned.
- Develops and implements time-saving process for scheduling meetings, ordering literature and maintaining calendars with support staff.
- Coordinates the development of customized benefit offerings with Product Development, Pricing, Regulatory, Legal and other internal departments.
- Attends internal account management meetings, training and examinations.
- Majority of time is spent external to place of business on outside sales related to (retaining and/or renewing) membership.
- Performs other duties as required.
Qualifications:
JOB SPECIFICATIONS
- Bachelor's degree or equivalent experience. Master's degree preferred.
- Appropriate state licensure to sell insurance required, subject to product sold.
- Thorough understanding of Account Management process. Preference for previous exposure to training and advanced sales techniques.
- Demonstrated track record of success in large commercial account management of benefit products. Experience in health care preferred.
- Excellent interpersonal, negotiation and communication skills; 100% ethical sales approach; motivated by the desire to please the customer. Strong analytic and problem-solving abilities.
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Sales Workers
Primary Location: Wichita, KS, US
Other Locations: ,
Organization: 13000 - CHC of Kansas
Schedule: Full-time
Job Posting: 2013-05-17 00:00:00.0
Job ID: 1311796
GENERAL SUMMARY
Responsible for retention, in-group growth, and/or the sales of new products and services into existing accounts. Individual would work directly with the employer and/or through brokers and consultants. Accountable for achieving company defined sales objectives.
ESSENTIAL RESPONSIBILITIES
- Actively engages clients and consultants in meetings and events which lead to increased membership and the sale of additional benefits into the account (up-selling).
- Develops relationships with senior management at the client, emphasizing health care benefits decision makers.
- Develops and implements annual Account Management plan within specified format guidelines. Plan should provide sufficient detail to direct daily activity and measure success rates. Maximizes field time.
- Responds to all client requests for information, and directs client inquiries to appropriate departments. Manages overall client relationships and coordinates client relationships with other Coventry departments.
- Manages day-to-day questions of clients including, but not limited to, the timely resolution of claim issues, provider nominations, review of disruption reports. Assesses, investigates and resolves difficult issues to achieve customer satisfaction.
- Exploits opportunities to secure business for other Coventry plans. Assists in compiling competitive information.
- Responsible for new group installation and open enrollment as assigned.
- Develops and implements time-saving process for scheduling meetings, ordering literature and maintaining calendars with support staff.
- Coordinates the development of customized benefit offerings with Product Development, Pricing, Regulatory, Legal and other internal departments.
- Attends internal account management meetings, training and examinations.
- Majority of time is spent external to place of business on outside sales related to (retaining and/or renewing) membership.
- Performs other duties as required.
Qualifications:
JOB SPECIFICATIONS
- Bachelor's degree or equivalent experience. Master's degree preferred.
- Appropriate state licensure to sell insurance required, subject to product sold.
- Thorough understanding of Account Management process. Preference for previous exposure to training and advanced sales techniques.
- Demonstrated track record of success in large commercial account management of benefit products. Experience in health care preferred.
- Excellent interpersonal, negotiation and communication skills; 100% ethical sales approach; motivated by the desire to please the customer. Strong analytic and problem-solving abilities.
Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.
Job: Sales Workers
Primary Location: Wichita, KS, US
Other Locations: ,
Organization: 13000 - CHC of Kansas
Schedule: Full-time
Job Posting: 2013-05-17 00:00:00.0
Job ID: 1311796